Dear Valued Partner,​

Please note as of March 31, 2025, our ordering process has been updated.​
This change is part of our ongoing commitment to providing a high level of service to all our accounts.​ We are dedicated to ensuring a smooth transition and maintaining the quality of service you have come to expect.​

Please refer to the details below for the ordering process specific to each brand.

 

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Avène orders must be placed through AveneDerm.com or through your sales representative. Click the link below to navigate to AveneDerm.com and use your existing PierreFabreConnect username and password.

Click Here To Place An Order On AveneDerm​.com​

*If you do not remember your password, on the login page click “FORGOT YOUR PASSWORD?” and follow the necessary steps to reset your password.

 

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Rene Furterer orders must be placed through RFSalon.com or through your sales representative. Click the link below to navigate to RFSalon.com and use your existing PierreFabreConnect username and password.

Click Here To Place An Order On RFSalon.com​

*If you do not remember your password, on the login page click “FORGOT YOUR PASSWORD?” and follow the necessary steps to reset your password.

 

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To place a Klorane order, please contact your sales representative or email our Customer Care Team for assistance.​​

us.salessupport@pierre-fabre.com​

Please include the following information in your email:

• Account Name
• Account Number
• Physical Address
• Email Address
• Phone Number

Customer Care is available Monday through Friday from 9:00AM to 5:00PM ET (excluding holidays).